Delivery & returns

Shipping

Once your order has been confirmed, if your item is in stock, it will be prepared and handed over to the carrier within 48 to 72 hours, excluding weekends and public holidays.

Pre-order products

Products available for pre-order are currently being restocked. Delivery is estimated for 23 September 2026, subject to the successful receipt of stock. This date is provisional and is subject to change depending on when the products are actually received.

Delivery

Depending on the shipping method you choose and your destination country, your order may be delivered by different shipping partners.

Shipping and returns are free to pickup points.

Our sustainability commitments

At EIO, we do everything we can to minimise the environmental impact of every order.

We prioritise recycled and recyclable packaging to reduce waste.

We optimise our shipments to avoid unnecessary transportation and reduce our carbon footprint.

We encourage more sustainable delivery options by offering free pickup point delivery. 

By choosing EIO, you're supporting local manufacturing and a more environmentally responsible approach.