🇫🇷 Delivery & Returns - free - pickup point delivery available! International shipping 🌍
🇫🇷 Delivery & Returns - free - pickup point delivery available! International shipping 🌍
Since 25 May 2018, the General Data Protection Regulation (GDPR) introduced by the European Commission has applied to any company operating in Europe and/or processing the data of European residents. You are concerned. We are too.
We'll explain how EIO complies with this regulation. For any questions, you can contact us by email at: hello@eio.eco.
The GDPR is used to govern the recording, use, and storage of your personal data by companies.
Specifically, the regulation gives you the right to know:
– the type of personal data collected
– the reason why this data is collected
– the way it is used
– the means available to store and protect this data
The GDPR also gives you the right to refuse the collection of this data or to ask the company to delete the data collected.
On the company's side, it has the duty:
– to ask for your permission to collect your personal information
– to guarantee your rights
As EIO's website is a sales platform, certain USER data is collected directly by EIO. Some data is collected by third-party providers for EIO's exclusive use.
This data is primarily used for the operation of the EIO SITE and its activity. Its use guarantees the proper functioning of the SITE and interactions with the USER.
EIO does not sell the data collected and never will.
The EIO WEBSITE is hosted by INFOMANIAK, in Switzerland.
INFOMANIAK is an ISO 27001-certified hosting provider, recognised for its approach to IT security risk management.
The data relating to the operation of the SITE is stored in a database of INFOMANIAK servers.
This database also contains the personal data provided by EIO's CLIENTS.
Depending on the type of interaction, different personal data may be collected.
Newsletter
When you subscribe to EIO's newsletter, only your email address is collected. This email address is used to send you information specific to EIO, such as the latest news or product releases. You can unsubscribe at any time via an unsubscribe link at the end of the email, or by contacting us at: hello@eio.eco..
Order
When placing an order, the CUSTOMER is requested to provide their surname, first name, date of birth, telephone number, postal address, and email address.
This information is essential to ensure the correct delivery of the order.
This information will also be stored to allow for product tracking in the event of a return or for any warranty claims.
To ensure the package is delivered, this information will be periodically passed on to the courier.
EIO does not handle or store your banking information.
Payment is made via the secure 100% online payment platforms, not on the EIO website.
These platforms are developed to ensure the security of transactions and are adapted to handle banking data. All of this securely.
When creating your account, we encourage you to choose a strong password, ensuring better security.
For added security, these passwords are saved and stored encrypted.
Cookies are small text files used to store pieces of information.
Cookies are stored on the USER's equipment when the Site is loaded in their browser.
These cookies ensure the proper functioning of the WEBSITE, make browsing safer, improve the USER's experience while browsing, and allow us to analyse the USER's behaviour on the WEBSITE in order to improve it.
This SITE uses first-party and third-party cookies.
First-party cookies are primarily used to ensure the proper functioning of the SITE and do not collect any personal data.
The third-party cookies used on the SITE are primarily used to understand how the SITE functions, user interactions with the SITE, to ensure the security of our services, and to provide the USER with the best browsing experience.
Data and information are stored in the form of essential, statistical, marketing, functional, and preference cookies.
Acceptance of cookies is mandatory to ensure the proper functioning of the SITE.
Nevertheless, you can change your usage preferences at any time from this page, accessible via the footer menu, by clicking on «Personal data».
You can also delete cookies stored directly from your browser. More details are available on the websites of the following three browsers:
(Please click the browser link to open a new window)
Do you have a question about managing your personal data? Would you like to change your preferences? Please do not hesitate to contact us at the following address: hello@eio.eco..
